Most Important T & C
- 1. Availing the research services: By accepting delivery of the research service, the client confirms that he/she has elected to subscribe the
research service of the RA at his/her sole discretion. RA confirms that research services shall be rendered in accordance with the applicable
provisions of the RARegulations.
- 2. Obligations on RA: RA and client shall be bound by SEBI Act and all the applicable rules and regulations of SEBI, including the RA
Regulations and relevant notifications of Government, as may be in force, from time to time.
- 3. Client Information and KYC: The client shall furnish all such details in full as may be required by the RA in its standard form with supporting
details, if required, as may be made mandatory by RAASB/SEBI from time to time. RAshall collect, store, upload and check KYC records of the
clients with KYC Registration Agency (KRA) as specified by SEBI from time to time.
- 4. Standard Terms of Service: “I / We have read and understood the terms and conditions applicable to a research analyst as defined under
regulation 2(1)(u) of the SEBI (Research Analyst) Regulations, 2014, including the fee structure. I/We are subscribing to the research services for
our own benefits and consumption, and any reliance placed on the research report provided by research analyst shall be as per our own
judgement and assessment of the conclusions contained in the research report.
I/We understand that –
i. Any investment made based on the recommendations in the research report are subject to market risk
ii. Recommendations in the research report do not provide any assurance of returns.
iii. There is no recourse to claim any losses incurred on the investments made based on the recommendations in the research report.”
Declaration of the RAthat:I. It is duly registered with SEBI as an RApursuant to the SEBI (Research Analysts) Regulations, 2014 and its registration details are: (registration number, registration date);
ii. It has registration and qualifications required to render the services contemplated under the RA Regulations, and the same are valid and subsisting.
iii. Research analyst services provided by it do not conflict with or violate any provision of law, rule or regulation, contract, or other instrument to which it is a party or to which any of its property is or may be subject;
iv. The maximum fee that may be charged by RAis 1.51 lakhs per annum per family of client.
v. The recommendations provided by RAdo not provide any assurance of returns.
- 5. Consideration and mode of payment:The client shall duly pay to RA, the agreed fees for the services that RA renders to the client and
statutory charges, as applicable. Such fees and statutory charges shall be payable through the specified manner and mode(s)/ mechanism(s).
Note:- Currently, HDFC Securities Ltd does not charge its retail clients for research services.
- 6. Risk factors: Investments in securities market are subject to market risks, read all the related documents carefully before investing.
- 7. Conflict of interest: The RA shall adhere to the applicable regulations/ circulars/ directions specified by SEBI from time to time in relation to
disclosure and mitigation of any actual or potential conflict of interest. The disclosures regarding actual and potential conflict of interest shall be
made available in the research reports published.
- 8. Termination of service and refund of fees: Disclosure that the RA may suspend or terminate rendering of research services to client on
account of suspension/ cancellation of registration of RA by SEBI and shall refund the residual amount to the client. In case of suspension of
certificate of registration of the RAfor more than 60 (sixty) days or cancellation of the RAregistration, RAshall refund the fees, on a pro rata basis
for the period from the effective date of cancellation/ suspension to end of the subscription period.
- 9. Grievance redressal and dispute resolution: Any grievance related to (i) non-receipt of research report or (ii) missing pages or inability to
download the entire report, or (iii) any other deficiency in the research services provided by RA, shall be escalated promptly by the client to the
person/employee designated by RA, in this behalf. (refer escalation matrix).
The RAshall be responsible to resolve grievances within 7 (seven) business working days or such timelines as may be specified by SEBI under the RARegulations. RAshall redress grievances of the client in a timely and transparent manner. Any dispute between the RAand his client may be resolved through arbitration or through any other modes or mechanism as specified by SEBI from time to time.
- 10. Additional Clauses: All additional voluntary clauses added by the RAshould not be in contravention with rules/ regulations/ circulars of SEBI.
Any changes in such voluntary clauses/document(s) shall be preceded by a notice of 15 days.
- 11. Mandatory notice: As investors you are requested to go through Do’s and Don’ts while dealing with RAas specified in SEBI master circular
no. SEBI/HO/MIRSD-POD-1/P/CIR/2024/49 dated May 21, 2024 or as may be specified by SEBI from time to time.
- 12. Optional Centralised Fee Collection Mechanism: SEBI has introduced optional ‘Centralised Fee Collection Mechanism for IA and RA’
(CeFCoM) available for payment of fees to RA. However, HSLhas not availed the said facility.
- 13. Use of Artificial Intelligence (‘AI’) tools in RA services: The extent of use of artificial intelligence tools shall be disclosed as a part of the
research reports published.
- 14. Most Important Terms and Conditions (MITC):
1. These terms and conditions, and consent thereon are for the research services provided by the Research Analyst (RA) and RA cannot execute/carry out any trade (purchase/sell transaction) on behalf of, the client. Thus, the clients are advised not to permit RAto execute any trade on their behalf.
2. The fee charged by RA to the client will be subject to the maximum of amount prescribed by SEBI/ Research Analyst Administration and Supervisory Body (RAASB) from time to time (applicable only for Individual and HUF Clients).
Note:2.1. The current fee limit is Rs 1,51,000/- per annum per family of client for all research services of the RA.
2.2. The fee limit does not include statutory charges.
2.3. The fee limits do not apply to a non-individual client / accredited investor.
2.4 Currently Nil, HSLreserves the right to levy charges in future.
3. RAmay charge fees in advance if agreed by the client. Such advance shall not exceed the period stipulated by SEBI; presently it is one quarter. In case of pre-mature termination of the RAservices by either the client or the RA, the client shall be entitled to seek refund of proportionate fees only for unexpired period.
4. Fees to RA may be paid by the client through any of the specified modes like cheque, online bank transfer, UPI, etc. Cash payment is not allowed. Optionally the client can make payments through Centralized Fee Collection Mechanism (CeFCoM) managed by BSE Limited (i.e. currently recognized RAASB).
5. The RA is required to abide by the applicable regulations/ circulars/ directions specified by SEBI and RAASB from time to time in relation to disclosure and mitigation of any actual or potential conflict of interest. The RAwill endeavor to promptly inform the client of any conflict of interest that may affect the services being rendered to the client.
6. Any assured/guaranteed/fixed returns schemes or any other schemes of similar nature are prohibited by law. No scheme of this nature shall be offered to the client by the RA.
7. The RA cannot guarantee returns, profits, accuracy, or risk-free investments from the use of the Ra’s research services. All opinions, projections, estimates of the RAare based on the analysis of available data under certain assumptions as of the date of preparation/publication of research report.
8. Any investment made based on recommendations in research reports are subject to market risks, and recommendations do not provide any assurance of returns. There is no recourse to claim any losses incurred on the investments made based on the recommendations in the research report. Any reliance placed on the research report provided by the RA shall be as per the client’s own judgement and assessment of the conclusions contained in the research report.
9. The SEBI registration, Enlistment with RAASB, and NISM certification do not guarantee the performance of the RAor assure any returns to the client.
10. For any grievances,
Step 1: the client should first contact the RAusing the details on its website or following contact details:
Escalation Matrix:| Details of Designation | Contact Person Name | Address Where the Physical address location | Contact No | Email-ID | Working hours when complaint can call |
|---|---|---|---|---|---|
| Customer care | - | Manikonda | 9949365926 | service@sampadha.com | 10:00hrs to 17:00hrs |
| Head of Customer care | - | Manikonda | 9949365926 | service@sampadha.com | 10:00hrs to 17:00hrs |
| Research Analyst | M.V.Narasinga Rao | Manikonda | 9866529956 | research@sampadha.com | 10:00hrs to 17:00hrs |
| Compliance Officer | M Venu Gopal Rao | Manikonda | - | compliance@sampadha.com | 10:00hrs to 17:00hrs |
| CEO | M.V.Narasinga Rao | Manikonda | 9866529956 | mvnrao@sampadha.com | 10:00hrs to 17:00hrs |
| Principal Officer | M.V.Narasinga Rao | Manikonda | 9866529956 | mvnrao@sampadha.com | 10:00hrs to 17:00hrs |
Step 2: If the resolution is unsatisfactory, the client can also lodge grievances through SEBI’s SCORES platform at www.scores.sebi.gov.in
Step 3: The client may also consider the Online Dispute Resolution (ODR) through the Smart ODR portal at https://smartodr.in
11. Clients are required to keep contact details, including email id and mobile number/s updated with the RAat all times.
12. The RA shall never ask for the client’s login credentials and OTPs for the client’s Trading Account Demat Account and Bank Account. Never share such information with anyone including RA.
